Give users a channel to request features or general improvements, vote on planned features to influence roadmap.

We’re excited to announce that we’ve integrated a roadmap portal including feature request functions into our workflow to enhance transparency and collaboration in our product development process! We’ll be using a dedicated portal to publish a public product roadmap, allowing you, our valued customers, to see what’s coming next, what we’re currently working on, and what’s already been launched. This roadmap will offer a clearer view of our development priorities and provide you with a more interactive experience in shaping our future direction.

A key feature of this integration is the customer voice feature, which empowers you to contribute to our product's evolution by sharing your feature ideas directly with us. If you have suggestions on how we can improve or new features you'd love to see, this is the place to let us know! You can easily submit your ideas and even explore what other users have suggested.

What makes this tool even more powerful is the voting system. Not only can you submit your own ideas, but you can also browse through other customers’ suggestions and cast your vote on the features you believe are most important. This collaborative process allows us to better understand what features and improvements matter most to you. The more votes an idea receives, the higher it climbs on our priority list, giving you a direct influence on how we shape our product.

This new way of gathering feedback and publishing our roadmap will help us stay aligned with your needs while also ensuring that you have a clear view of where we’re headed. We’re thrilled to give you a greater voice in our product development, and we can’t wait to see the exciting ideas you come up with!

Customer voice functions are powered by airfocus.



The feature is first rolled out with product version 1.4.1.2024-09-16.