Document passive cable infrastructure and patch cables.

Cable Management

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We’re thrilled to announce the rollout of in-app support and self-help options—powered by the Whatfix Digital Adoption Platform—directly within our product! 

This exciting enhancement builds upon our existing guides, technical documentation, and forum support, offering you immediate assistance and clearer guidance right where you need it.

With this new capability, you’ll have access to:

We believe these in-app support tools will greatly simplify your learning curve, streamline your workflows, and help you make the most of our product’s features. As always, we value your feedback—so let us know what you think and how we can further refine these new support functions!

The feature launches with product version 1.4.6.2025-01-22.

In-app Support Features

Improving dark mode settings and accessibility.

Dark Mode Optimizations

Add model types to library and extend pre-defined configuration characteristics.

Extend Component Library

Document links between network ports of active devices.

Connectivity

Improvements for Tags

Import & Export Locations & Hardware Assets in XLS/XLSX file format for easier data population or data exchange with other tools.

We’re excited to announce our new and improved Import/Export feature in TWINALIZE, now supporting Spreadsheet (XLS) format! This enhancement streamlines how you manage, share, and prepare your data, all within a simple, step-by-step wizard. Here’s what you need to know:

Key Benefits of the spreadsheet (.xlsx) Format

Whether you’re transferring data for an upcoming project, auditing your existing assets, or simply looking to collaborate more effectively, the 

 option makes it easy. We can’t wait for you to try it out and streamline your data processes with TWINALIZE!

Import/Export in XLS-Format

Export system and custom reports in XLS/XLSX-format.

Exporting Reports in XLS-Format

Optimize process to edit attributes of an asset including easier and more consistent reach of functions.

Improvements for "Edit" dialog

Document cloud ressources like VMs, storage, database services, ressource groups, etc.

Cloud Ressources

 from the report’s definitions. This widget summarizes key insights—such as totals, averages, or other calculations—so you can quickly understand the report’s overall results and highlight important details within the dataset.

To use a widget, you need at least one aggregation in your report. You can add more than one widget to each custom report. The widgets are shown in the preview section in the reports domain when you select as custom report.

Reporting Widgets

This feature allows you to quickly create a copy of an existing asset, including all associated attachments and tags. When duplicating an asset, the system automatically suggests a new name for the copy.  

This functionality streamlines workflows by simplifying the process of replicating assets while preserving their original structure. Use the context menu (long-press or right-click) to access the function.

The feature is first rolled out with product version 1.4.4.2024-11-26.

Duplicate Asset

Keep comprehensive record of all system balloon messages, allowing users to easily access, review, and manage past notifications.

Notification History

Export system and custom reports in PDF-format.

Exporting Reports in PDF-Format

The Search Autocomplete feature enhances the search experience by dynamically predicting and displaying relevant search terms as users type. It leverages user input and contextual relevance to streamline the search process.

Search Autocomplete

Improve display of rack elevation and rack characteristics.

Improvements for Graphical Rack View

Give users a channel to request features or general improvements, vote on planned features to influence roadmap.

We’re excited to announce that we’ve integrated a roadmap portal including feature request functions into our workflow to enhance transparency and collaboration in our product development process! We’ll be using a dedicated portal to publish a public product roadmap, allowing you, our valued customers, to see what’s coming next, what we’re currently working on, and what’s already been launched. This roadmap will offer a clearer view of our development priorities and provide you with a more interactive experience in shaping our future direction.

A key feature of this integration is the customer voice feature, which empowers you to contribute to our product's evolution by sharing your feature ideas directly with us. If you have suggestions on how we can improve or new features you'd love to see, this is the place to let us know! You can easily submit your ideas and even explore what other users have suggested.

What makes this tool even more powerful is the voting system. Not only can you submit your own ideas, but you can also browse through other customers’ suggestions and cast your vote on the features you believe are most important. This collaborative process allows us to better understand what features and improvements matter most to you. The more votes an idea receives, the higher it climbs on our priority list, giving you a direct influence on how we shape our product.

This new way of gathering feedback and publishing our roadmap will help us stay aligned with your needs while also ensuring that you have a clear view of where we’re headed. We’re thrilled to give you a greater voice in our product development, and we can’t wait to see the exciting ideas you come up with!

The feature is first rolled out with product version 1.4.1.2024-09-16.

Customer Voice & Feature Voting

Widget Dashboard Configuration

Provide a forum to support with questions or issues, and share and discuss ideas.

The forum offers an easy way for users to share their thoughts, ideas, and experiences about our product or service directly with the TWINALIZE team. As a user, you can quickly submit feedback, whether it's an idea for improvement, a bug report, or a suggestion for a new feature. One of the best parts is that you're not just sending your thoughts into a void — you can comment on other users' questions or feedback and see which ideas are gaining the most support, making it a more collaborative and engaging experience.

What’s great about Sleekplan is that it keeps you in the loop. After submitting feedback, you can track its status and get updates from us. This kind of transparency lets you see how your input directly influences changes or improvements, which can make you feel more connected to the development process.

The boards make it easy to contribute your thoughts and stay updated on how TWINALIZE can be used. 